22 May 2025 2 min read satire From Prompt to Puppet: Why OpenAI's Jony Ive Deal Is Giving Pinocchio Vibes Elmer Ramos This post is for subscribers only Subscribe now Already have an account? Sign in
29 Jul The Feedback Flywheel: Why Customer Success Is a Critical Strategic Input for Product 29 Jul 2025 2 min read
15 Jul Speaking the Same Language: How Product and Customer Success Align on Delivering Customer Value 15 Jul 2025 3 min read
26 Mar Agentic AI and The Promise: Will It Always Be There? “If you need a friend, don’t look to a stranger… You know in the end I’ll always be 26 Mar 2025 4 min read